(248) 990-4780
EDUCATION
Ann Arbor, MI
UNIVERSITY OF MICHIGAN
Bachelor of Arts in Sport Management
Minor in Business
May 2020 Graduate
Campus Involvements
Michigan Sport Business Association: Member
Beta Upsilon Chi Christian Fraternity: 2018 Treasurer
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Royal Oak, MI
SHRINE CATHOLIC HIGH SCHOOL
High School Diploma: May 2016
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School Involvements
Student Government: Class Officer (2012-2015)
Varsity Football (2012-2015)
Varsity Baseball (2015-2016): Captain (2016)
WORK EXPERIENCE
IMPLEMENTATION SPECIALIST
700Credit | Farmington Hills, MI
July 2020-Present
Managed the implementation of new and existing client software products from beginning to end
Guided and supported clients on business process improvement and best practices during implementation to enhance client adoption of the software to increase retention rates
Followed installation and implementation standards, project plans, and related documentation to ensure a high level of success during the implementation process
Contributed as a positive member of the Implementation team by supporting all members in a productive and constructive manner
HEAD OFFENSE
Student Field Manager | Michigan Football | Ann Arbor, MI
February 2018-January 2020
Connected offensive coaches to 9 offensive student managers, coordinating equipment and creating strategy to meet their needs for practices and games
Established efficient system for organization and integration of offensive play boards into Michigan Football games
Analyzed situations and made decisions best suiting football and manager teams to maximize effectiveness and create a culture of trust
Aided Director of Football Operations with gameday, recruiting events, and family experiences throughout season
Enhanced knowledge and understanding of an athletic program with a multimillion-dollar operational budget
BUSINESS INTERN
K Wood Insurance and Financial Services | Royal Oak, MI
May 2019-July 2019
Communicated with 40+ clients per day via telephone to review goals and coverages, promote new products, and handle other policy needs
Processed and sorted client payment information while pursuing and bringing 20+ clients in late pay status up to date per day
Provided exceptional customer service, increasing customer satisfaction and understanding of customer account standing
SALES INTERN
HIGHandTIGHT | Mount Pleasant, MI
May 2018-August 2018
Analyzed current ball security techniques of Michigan high school and college coaches
Contacted high school coaches via telephone and in person meetings to promote the product
Publicized sponsorship opportunities between the business and local football showcases
LINE SERVER
Qdoba Mexican Eats | Royal Oak, MI
March 2016-August 2016, May 2018-July 2018
Prepared and served food to guests
Provided an enjoyable customer service experience for guests
Created flavorful guacamole
UMPIRE
Royal Oak Sandlot League | Royal Oak, MI
Summers 2014-2019
Officiated home plate and field umpire roles
Displayed maturity when faced with difficult spectators and coaches
Enforced the rules of baseball to keep the integrity and legitimacy of the league
BASEBALL OPERATIONS INTERN
United Shore Professional Baseball League | Utica, MI
May 2017- July 2017
Documented statistics for USPBL players using the BATS and Pointstreak programs
Prepared the clubhouse and field for daily practice and games
Represented a professional image to guests to promote brand integrity for the USPBL
Researched MLB pitcher injury history for DVS project intended to be sold to MLB teams
EQUIPMENT MANAGER INTERN
University of Michigan Athletics | Ann Arbor, MI
January 2017-April 2017
Unpacked and distributed uniforms and equipment to athletes
Laundered uniforms
CADDIE
Red Run Golf Club | Royal Oak, MI
Summers 2012-2015
Recommended clubs to golfers
Learned golf etiquette and communication skills to give members a professional experience